I interviewed at Regions Financial (Memphis, TN). I applied online. I ensure that I consider factors like current workloads, KSA's of my team and impact of the task to be delegated in my thought process.". How can you stand out? Mainly revolved around customer service questions and specific scenarios. "What is one soft skill you gained from a previous internship? Later that day, he thanked me for my great advice and talked about the lesson learned moving forward.". I applied online. Practice4Me 2018-2023, All rights reserved. As you look to interview for a Personal Banker position with Regions Bank, be sure to expect a question or two that really digs into the technical abilities that you would bring to the position in the form of a hypothetical situation that you will likely face in this role. "I plan to continue working in the banking industry as a branch manager, working my way up through attending training and participating in your leadership development program. Commercial Customer Service Representative. Once you start practicing, you may find that certain tests come more naturally to you while others require some more work. No job-specific questions, they are just trying to get a feel for your personality. Stayed focused on the current and most recent experiences. I have proven myself reliable through my consistency, always showing up on time, meeting deadlines, and keeping my word. This was all due to the extra time that I took to ensure accuracy in every transaction. Why are you a good candidate. HBCU Presidents - 'My HBCU Experience Changed My Life'. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. I have taken the lead on many project teams during my career and love the responsibility of taking charge on these teams. When these situations happen during times where the lobby is busy with other customers, you will be required to speak with customers in a very quiet manner. Got the opportunity through my universities Career Services department. Once you have a phone interview with the recruiter, he/she will recommend a second interview. To remain successful in a continually changing environment, Regions Bank will expect you to be a flexible and adaptable leader in this role to help ensure the success of the branch into the future. Be the first to find this interview helpful. You may experience a variety of issues related to customers or technical issues while working in the banking industry. Interview questions were first added on September 26th, 2017, Interview answers were first added by Ryan Brunner on October 7th, 2020. Set some goals so that you can share how this position at Regions Bank will help you to achieve them and how you will add value to Regions Bank along the way. Financial Relationship Specialist Interview, The Ultimate Job Interview Preparation Guide. If you want to ace your upcoming interview, practice with our topical-based interview question sets. This was for alabama, Commercial Customer Service Representative. If possible, try to stress the importance of and your ability to communicate effectively to your interviewer. Looking back on the situation, I really learned a lot about myself and who I was as a worker to not put myself in a situation like that again. Constant communication and flexibility was key for our success as we continually helped each other out on important things throughout the day. Overall a breeze! Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. ", "For me, success is achieved when I can be proud of what I have accomplished in the day, and can also be proud of the attitude that I kept while meeting those accomplishments.". I received an offer for employment less than a week after the interview! Ive inquired about pay but its gotten nowhere. Interviews were fairly short and basic. The process took 1 week. As you answer the question, stay focused on the professional and resourceful approach that you would take with customers when put in this situation and don't hesitate to talk about any similar experiences you've handled in the past on the job. Whats the best way to have a lack of compensation and incentive conversation in your department? I got along with the boss so it went very well. He began by telling me that he had received a very bad customer complaint the day before and was now being reprimanded for it by our manager. How to Answer: Why Do You Want to Work Here? In my five years within banking, I have never been involved in a discrepancy.". I interviewed at Regions Financial (Memphis, TN). As you answer, be sure to talk both about why you feel that building rapport is important and the ways that you go about building rapport to those that you work with. How is pay, wlb & work culture. I overcame these feelings by getting to know my co-workers on a more personal level. I applied through a recruiter. was previously known as a Financial Services Specialist. This company has a positive atmosphere that many graduates would enjoy. Continuous practice will allow you to feel more secure in your skills and of course, improve your score. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. I applied online. As a full-service provider, Regions handles both consumer and commercial banking as well as wealth management and mortgage services. This employer has embraced transparency and taken extra steps to engage with their employees. I applied through a recruiter. Read our Terms of Use for more information. Non confrontational. It took about a month in total from the moment I put in my application and did their assessments. I interviewed at Regions Financial (Atlanta, GA) in May 2021. They really care about your fit on top of what you know. Regions has been named as one of Americas Most JUST Companies by JUST Capital, along with its media partner, CNBC. Better yet, they want to know how working for them will help you accomplish your goals! . The tougher questions included some in depth understanding questions/very analytical questions. Financial Relationship Consultant Interview. Regions Bank wants to hear about the situation and the action you took. Opens the Fishbowl by Glassdoor site in a new window. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? Highly recommend looking into this company! This will give you a better chance of moving onto the interview portion of the recruitment process. ", "Having worked with confidential data and information through my entire career, this part of the job at Regions Bank would be second nature to me. . Anonymous Interview Candidate in Murfreesboro, TN, I applied online. It is very challenging to overcome morality based difficulties in the workplace while maintaining a positive attitude and keeping motivated. Very easy and friendly. By hearing what he had said, I tried to replay the conversation for him and then asked him what led to the customer complaint. In my current role, I work closely with our administrative and sales staff to help ensure smooth operations on a daily basis. With that information, I can them formulate the best customized plan for them and that is very important for them to know that my approach was created with their needs at the forefront. The process took 1 week. Where do you see yourself in your professional career? The total cash compensation may get paid differently by industry, location, and other factors. . I interviewed at Regions Financial (Memphis, TN). If hired for this position, what would you be able to contribute to this team based culture? The interview was about 45 minutes long, and there were to interviewers. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? I got along with the boss so it went very well. Very laid back interview. Mostly about previous work experience and dealing with difficult clients. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The process took 2 weeks. How do you plan on going about being successful in this position? This was for alabama, Commercial Customer Service Representative. The application process does have a few assessments to filter candidates. There are 478,208 open job vacancies in the US. Prior to your interview, be sure to consider all of the training and development that you've done over time and talk about a thing or two that really exemplifies your will and desire to get better at your work and, in turn, the success of your organization. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. Whats the best way to have a lack of compensation and incentive conversation in your department? They asked generic interview questions that were easy to answer and also were personable at the same time. tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? "A few weeks ago, I was having a pretty normal day at the front of the store. I'm also always considerate to the thoughts of others and work my timeframes around the needs of others, especially when it comes to the customers that I work with. How did you go about it, and did you achieve it? Having not had experience supervising individuals up to that point in my career, I was very hesitant at first. I have the ability to connect with and relate to any individual on a personal level as this is so important in the financial field. Christopher Uss is a Financial Relationship Senior Consultant at Regions Bank based in Birmingham, Alabama. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. The process of the interview was very simple. Second with the branch manager in person. Interviewed and selected special guests for our shows, to interview. Your interviewer will likely be able to simply answer this question themselves by simply looking at your resume. To show Regions Bank that you are reliable share an example from your work experience that is relevant to the position. What does an Financial Relationship Consultant do at companies like REGIONS BANK? Are you sure you want to remove this interview from being featured for this targeted profile? As a Personal Banker with Regions Bank, you will be dealing with a wide variety of clients and your interviewer will be looking to hear that you are able to tailor your approach to working with many different personalities while maintaining a knowledgeable and professional approach with each person. How did you handle the situation and what was the outcome? I interviewed at Regions Financial (Mobile, AL) in Aug 2021. Once I know their needs and goals moving forward, I can then take a wise approach to our product base to get them involved with the products that help them meet their goals. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. Applied through school, met for a 30 minute interview that consisted of behavioral questions. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. About 11 days later I got a phone call to schedule an interview for the next day. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I applied online. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. Then, I would work diligently to find an answer and make sure the customer was handled in a respectful and efficient manner.". OR. "I prioritize my workload against deadlines to stay organized, always putting the needs of customers first. It also wants performance-driven employees. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. My personality really suits a sales based role well because I have the ability to personally connect with any person that I work closely with and I do this with a very friendly, yet professional approach. "In my last position, I was responsible for the cash deposit on a daily basis. As you talk about any experience that you do have, be sure to make it clear that you take pride in the accuracy of your work and that you show honesty and integrity that all you do in working with sums of cash. , I have to triage calls based on customer needs and utilize the system to transfer calls, place customers on hold or push through to another person's voicemail. Thank you for your interest in a career at Regions. It's important to me that my employer and colleagues see me as trustworthy, with a strong moral compass.". This may include sharing responsibility for greeting customers and processing basic transactions to ensure customers bank when, where, and how they want, Ownership and resolution of customer issues, Refers customers to an internal team of experts when complex financial goals and needs are recognized, Ensures safe and sound banking practices including adherence to all applicable laws and regulations, One to two (1-2) years previous banking and/or lending experience, One to two (1-2) years experience handling cash in a bank environment, One to two (1-2) years prior relationship based client consultation, Ability to assist customers with digital banking offerings, Ability to handle multiple priorities simultaneously, Detailed skills and competency reports for specific positions. The interview was about 45 minutes long, and there were to interviewers. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. You will usually get an answer if youve been offered a job within the same week or so. Being responsible for the customer service for our customers, I felt very responsible for losing this client and had to break the news to our leadership team. As calm as I could, I told the lady that I would be very glad to take care of a return for her and I'd be happy to put her in contact with a manager. How is their IT department for roles like Director or VP? Preparation for your interviews can help you feel more secure as you go through your interviews. How do you stay organized? Second with the branch manager in person. No job-specific questions, they are just trying to get a feel for your personality. The best thing that I do is set time aside at the end of each day to recap what I've done and make a plan for what to handle the next day. I applied through college or university. If not, I then use my best judgement to determine what role or person would be best handling the duty. After I applied online I was sent an assessment. Last year, I did this with a customer that I had over a years worth of history with. The process took 3 weeks. "I love my current boss because she leads with a collaborative and team-oriented style. After I have a comfortable handle on my team, my next goal would be to divide up work in the best way possible that gets people working to their strengths. For me personally at the end of each day, I took a lot of satisfaction in knowing that I kept my head focused and did a great job. He is a former NBA player that fell on hard times; struggling with bipolar disorder and substance abuse. This is a question that is being posed to you that gives you a chance to show your ability to overcome adversity and handle yourself with integrity during a time of failure. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. Took about 30 minutes, people were super nice and basic questions. How do you handle goal setting for yourself? 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