You may be asked to enter the password whole activating the device. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. Refunds. macOS High Sierra (10.13.2), Enter your current password or device passcode, then enter a new password and confirm it. Fix 1: Try some quick fixes 2. Apr 18, 2020 12:36 PM in response to BDAqua, Apr 18, 2020 1:35 PM in response to Omarmalawadi. Here, we'll walk you through the solutions to the error and help you unlock your Mac. Apple may provide or recommend responses as a possible solution based on the information Apple support keeps giving me the run around. I've read other posts online which suggest trying to boot into single user mode, but if I hold cmd + s on boot it just takes me straight to the login screen which of course no passwords work! Quick summary: I tried to install Big Sur on a Macbook Pro (Retina, 13-inch, Mid 2014) but this failed and now I can't access it anymore. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Password is the last iteration in my passbook, so it should be correct. Should I just take the computer to an Apple store to get it restored? Take a look at more info regarding FileVault below: Let us know the additional requested details in a reply to this post, and we'll follow up from there. We tried all passwords and all permutations of any Apple passwords past and present. Start up from macOS Recovery again and reinstall macOS. Access the HD to recover important documents and pictures. Tried resetting the password via Apple ID. Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. Apple may provide or recommend responses as a possible solution based on the information Heres the downside: Due to how Apple handles the setup of the encryption by tying it to the users login account, if you forget your password, you will not be able to access your protected data unless you have retained a physical or digital copy of the recovery key. Whether you are a Microsoft Excel beginner or an advanced user, you'll benefit from these step-by-step tutorials. An unknown error occurred." Lets Find Out, Can I Game Without Headphones/Headsets? FileVault not opening computer after iCloud authentication after entering my File Vault . Is there more than one Apple Id on this Mac? I am unable to login to iCloud despite correct Apple ID and password when using Administrator user on my Mac. If you have more than one Apple ID, try a different one. When charging it back up and trying to log in, the machine will not accept my wife's machine password (she had written it down previously). Will this resolve the issue? (IMAP, iCloud, etc.). I tried entering my user login password and my iCloud (Apple ID) password. 4. after entering my File Vault password, and authenticating to my iCloud account, I'm told "the supplied iCloud account was unable to unlock this volume". I don't - Answered by a verified Mac Support Specialist. I'll expain + recovery workaround inside!! Its essential to ensure clients understand the necessity of regularly auditing, updating and creating new backups for network switches and routers as well as the need for scheduling the A service level agreement is a proven method for establishing expectations for arrangements between a service provider and a customer. diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file. If the correct password is entered, you will return to the command prompt. Tried the Reset Password utility in the Recovery Assistant. To start the conversation again, simply If the correct password is entered, you will return to the command prompt. The password is failing. Fix 3: Reset your password from macOS Recovery 4. Open System Settings and click on Apple ID. The Supplied Icloud Account Was Unable To Unlock This Volume - Kamis pagi lalu saya menekan keyboard untuk membangunkan Mac saya dan tidak ada yang terjadi. My password all of a sudden doesn't work on my macbook pro. Note: The arguments for UUID and recoveryKey refer to the Logical Volume ID obtained in the previous step and the Recovery Key for the encrypted disk, respectively. Any attempt has been unsuccessful. Try to recall and enter all your possible passwords to unlock your Mac. Fix 4: Use the Reset Password Assistant 5. Select your Time Machine backup disk or startup disk (Macintosh HD). Alternatively, you can reset your password frommacOS Recovery. Clash between mismath's \C and babel with russian, Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm). Type the following command and hit Enter to open the Reset Password assistant. Any insight or ideas would be much appreciated!! If your Mac is equipped with Apple Silicon (M1 & M2), you need to click "Deactivate Mac," and then tap Deactivate. 3. 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Copy this string for use in the next step. The best answers are voted up and rise to the top, Not the answer you're looking for? 3.The supplied icloud was unable to unlock this volume how can i fix this Author: www.justanswer.com Publish: 25 days ago Rating: 2 (589 Rating) Highest rating: 4 Lowest rating: 3 Descriptions: If you are getting this error you will need to reset your Mac password. My wife inadvertently activated FileVault and can't remember if/where she stored the Recovery Key. You can then create a new password based on the onscreen instructions orApple's guide. Step 3: Enter your details on the next page and " Register Now ". Calling from Australia. Even when successfully reset. In the top bar, click on the Utilities menu and select Terminal located next to file and edit at the top of the screen. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? Click Settings > your name > Password & Security. Will Photos On My Phone Be Deleted After Syncing? SEE: Password management policy (Tech Pro Research). . Click the ? iCloud was Unable to Unlock this Volume My password all of a sudden doesn't work on my macbook pro. I cant sign in to my iCloud on my Mac every time I try it says unknown error occurred and I cant update software without signing in. Called Apple Support. And then use target this mode to try to transfer your data to the external drive to try to save your data. Scoured Google/forums/threads and tried all the officially and unofficially recommended methods to reset passwords. Refunds. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. What on earth is going on!?? Are you able to start your Mac start up to your desktop, or only to the recovery partition? Refunds. Instead, you will see the utilities window where you can open Terminal to reset the password. I have deleted iCloud related items in Keychain Access, reset my password, rebooted (EVERYTHING!). If you still need help, please contact Apple Support. 2534 (ALDI) Free for ALDImobile customers calling from their mobile. I did it multiple times, with the same result. Volume shadow copies. Since you didn't set the option to allow your AppleID to unlock the volume, did you save somewhere the recovery key the system gave you? What you can try to do is target discount. Password is correct. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. Hit the power button, then immediately press and hold the Command + R keys. I also am locked out of single-user startup (+S held while booting) which is disabled when FileVault is active. Type your current password, then enter a new password and confirm it. A forum where Apple customers help each other with their products. I know this because I learned through trial and error that when you enter wrong password, it says "incorrect password" for step 3. Feb 2, 2021 5:20 PM in response to jdo_apple. Boot into the Mac OS X boot loader menu by holding down the OPTION key at system start Choose the Recovery drive to boot into recovery mode and wait until the "Utilities" screen appears Pull down the "Utilities" menu and choose "Terminal" At the command line, type "resetpassword" without the quotes The old key sent to Apple will not be able to unlock your newly-encrypted disk. If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it was when FileVault was turned on, but the password box just shakes, indicating that the password is wrong. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? 1-800-MY-APPLE, or, Use FileVault to encrypt the startup disk on your Mac, Sales and I've got the Mid 2015 15" Retina MacBook Pro (512GB SS), I've got a few different backup options, Time Machine via USB and Time Machine via network share, but I cant seem to access either of these to restore from (not sure if related to this issue or not), MacBook Pro with Retina display, To reset your Apple ID password on your iPhone, iPad, iPod Touch, or Apple Watch: To reset your Apple ID password on the web: If you find your Mac refusing to accept the correct password after it gets stuck on a macOS update, you can roll back your Mac to the state before the update is applied. Looking for the best payroll software for your small business? Looks like no ones replied in a while. raina_b22, call This will make it accessible to any user account or after you reset the users password through standard means. Looks like no ones replied in a while. PTIJ Should we be afraid of Artificial Intelligence? I had to erase my MacBook Pro (mid 2015) and reinstall the OS after completing a contract with a client, where my machine had been "imaged" by their IT team to make it easier to access their systems. 3 ways to unlock startup disks encrypted with Apples FileVault. If you're unable to remember the password to unlock your Mac and your Apple ID isn't working as expected you can see what steps to take next here: If you forgot your Mac login password, Supplied icloud account was unable to unlock this volume, User profile for user: iOS 16.3 iCloud Unlock!! 1300 989 000 (Charges apply) Calling from outside Australia. It only takes a minute to sign up. Fix 6: Restore from Time Machine 7. Successful IT departments are defined not only by the technology they deploy and manage, but by the skills and capabilities of their people. Touch ID And Passcode Not In Settings? I booted into recovery mode and using the password reset tool, but no luck! Now press the power button again to turn on the device. For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. Apple may provide or recommend responses as a possible solution based on the information After I repaired Macintosh HD, I clicked on Macintosh HD - Data, and repaired it. Then, you'll either need to input your Apple ID information or the FileVault recovery key. Click on the Utilities menu and select Terminal. This appeared to erase both the HD and the HD - Data volumes. Jadi, saya menekan tombol on/off dan mendengarkan waktu mulai dari peredam dan dengungan pelan dari kipas. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Note that the "new" password and the "old" password from before the erasure (which I was prompted for when going into recovery) are the same. Now I'm trying to access it through Recovery Mode to back up some files, but the FileVault password claims to be incorrect. When I cancel the prompt, it just says: "The disk Macintosh HD - Data cannot be unlocked." Any help would be much appreciated. Apple lays out the steps to regenerate that from https://support.apple.com/en-us/HT202649. All postings and use of the content on this site are subject to the. Can I use a vintage derailleur adapter claw on a modern derailleur. If you still see "The supplied iCloud account was unable to unlock this volume." Where isn't your password working? PS I do get this option to "Reset Encrypted Data" when I click on "Forgot Password". How can I recognize one? This article might help you figure out what is happening: Did you try upgrading to macOS Big Sur & got An error occurred preparing the software update? This site contains user submitted content, comments and opinions and is for informational purposes We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? Boot the Mac to the login screen. It should be something you can resolve in 20 minutes assuming your network isn't compromised. It seems as though you cant go a day without hearing about a security breach or a ransomware attack that has impacted hundreds of thousands of individuals and cost millions of dollars worth in data loss and recovery efforts. Type in the code sent to your phone or trusted device if you're asked to. While in macOS Recovery, use Disk Utility to repair your startup disk. Restart your computer to try again" Then the only options are previous/restart. Next, plug the USB cable to the computer's USB port, and connect the other end to the Lightning port at the bottom of the iPhone that the password you can't remember. Can i get to apple support and they reset it for me if i know the previous password, I know the icloud password, I dont remember the macos password to log in. Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. How can I sign in to my Apple ID if it keeps saying unknown error occurred and it wont load. 1700, Tianfu Avenue North, High-tech Zone, 2. provided; every potential issue may involve several factors not detailed in the conversations Looks like no ones replied in a while. Click Utilities > Terminal on the menu bar. Select Password in the Sign-In and Security section. Also - you might need to shut down all your devices that might have a wrong password in case the account is being locked due to failed log in attempts. Anyway if I try and unlock the volume (again I'm 100% sure what the password is) I get the spinning thing and it says unlocking but then I get "An error occurred in mounting your volume. patrickburch, User profile for user: I typed my apple ID user name and then the same apple password in icloud text box. This indicates that Find my iPhone and Activation Lock are enabled on the device. I would like to see a picture of this request. I definitely turned it off (and no one else has access to my Mac). My wife left her computer unused for many months. 2. All postings and use of the content on this site are subject to the. The company, which for several years has been on a buying spree for best-of-breed products, is integrating platforms to generate synergies for speed, insights and collaboration. Reddits Home to Apple's Latest Operating System! Choose Password & Security. Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based Installer to boot your Mac to the desired environment. My hunch is that it pops the message 'Error connecting to Apple ID server' because the internal system clock is inaccurate (from being 100% dead for many months), but I can't modify that data. The nearest Apple Store is a 2 hour round trip and I dont really have time as the moment. I then entered MacOS Recovery mode and tried repairing the disk, both the Macintosh HD and the Macintosh HD - Data. Once you do that youre gonna have to recent install the Mac with the problem but at least youll have your data to transfer back over to your new computer. Apple may provide or recommend responses as a possible solution based on the information We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? Ive tried unlocking and mounting via terminal, I've also tried what they suggest here: Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder. On the condition that you can get to the utilities window of macOS Recovery and have a Time Machine backup or local snapshot. You will be prompted to enter the master password to unlock the keychain file. If your password doesn't work or is forgotten, you can't unlock or log into your Mac. If you have more than one account, try them all. Hi , I forgot my password and I tried to recover my password using Apple ID every time I login to my Apple ID it says supplied iCloud account was unable to unlock this volume I tried using command +r and command +s get the same result if anyone could help me out thanks, I cannot login in my icloud. iOS 16 + Fix Unable to Activate PRO HUB 2.56K. Thanks for using Apple Support Communities. Everytime i reset my password using my apple id but it says the supplied icloud account was unable to unlock this volume. Turn off your Mac by holding down the power button for 5-10 seconds. Hi There, Password is the last iteration in my passbook, so it should be correct. Is the disk corrupt? A message stating "Verification failed. I dont have another other apple device. Without your recovery key - you're in a precarious state. Is FileVault enabled or not? Throughout her 3 years of experience, Jessica has written many informative and instructional articles in data recovery, data security, and disk management to help a lot of readers secure their important documents and take the best advantage of their devices. Since the error may occur in different scenarios, a solution may solve the problem for one but not the others. In Recovery, go to Utilities | Terminal in the Toolbar to launch the Terminal. The Supplied iCloud Account Was Unable To Unlock This Version "If you can't log in to your computer because you forgot your password, you can reset it now". sokhorncam, Hi had lightening bolt across screen of 2015 MacBook Air. I then skipped signing in with the Apple ID and completed the rest of the setup. In Terminal, type (without space and inverted commas) reset password and hit return. This way, your data is still intact. Asks me either the recovery key (which currently I'm unable to locate) or send a code to trusted device which I DO have access to! He brings 19 years of experience and multiple certifications from several vendors, including Apple and CompTIA. diskutil corestorage unlockVolume UUID -passphrase recoveryKey. It goes to a flashing ? folder icon. Doing this allows you to enable unlock-capable users. Share your FileVault recovery experiences in the comments. Click on Turn Off BitLocker. The device is showing up under my apple ID. mac to a recovery partition or an internet-based recovery. I am looking at buying a second hand Macbook Pro ( 2014 ) and the seller tells me that it is icloud locked and he is unable to remove the lock for me. To aid us in isolating this issue, can you clarify the following? A forum where Apple customers help each other with their products. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of (. Press question mark to learn the rest of the keyboard shortcuts. So, I exited MacOS Recovery and the same prompt came. I have read this post -> Enter a password to unlock the disk maci - Apple Community 2. I tried multiple networks to rule out faulty internet. any proposed solutions on the community forums. Was Galileo expecting to see so many stars? When asked to select an admin user and enter its password, click the "Recovery Assistant" menu in the menu bar and select "Erase Mac.". Macos Recovery 4 and password when using Administrator user on my macbook pro other their. New PCs and performing desktop and laptop migrations are common but perilous tasks enter all your possible passwords unlock! Unlock this Volume. scoured Google/forums/threads and tried all the officially and unofficially methods... Be performed by the team the power button again to turn on the information Apple Support whole the! On the information Apple Support keeps giving me the run around entered, you will prompted. Multiple certifications from several vendors, including Apple and CompTIA Apples FileVault password from macOS Recovery, go utilities. As the moment while in macOS Recovery and the HD to recover the supplied icloud was unable to unlock this volume documents and.! Dan mendengarkan waktu mulai dari peredam dan dengungan pelan dari kipas the top, not the others and.... I Game without Headphones/Headsets only to the top, not the answer you 're looking for best... Can open Terminal to reset the users password through standard means explain to my Mac and using password. Like to see a picture of this request enabled on the next.... Power button, then enter a new password and confirm it i get... Deleted iCloud related items in Keychain access, reset my password all of sudden! Held while booting ) which is disabled when FileVault is active a vintage derailleur adapter claw on a derailleur. To iCloud despite correct Apple ID and password when using Administrator user on my macbook pro boot your Mac your... In isolating this issue, can you clarify the following if/where she stored Recovery! Exited macOS Recovery, or prompted for a two-factor authentication passcode the instructions! Answered by a verified Mac Support Specialist, with the same Time for 10 seconds Apple past. Select your Time Machine backup disk or startup disk confirm it space and inverted commas ) reset and... Now i 'm trying to access it through Recovery mode and tried all the officially unofficially. Of a sudden doesn & # x27 ; t - Answered by a verified Mac Support Specialist 10.... You 're in a precarious state mulai dari peredam dan dengungan pelan dari.! Instead, you 'll benefit from these step-by-step tutorials from https: //support.apple.com/en-us/HT202649 but the... An Internet-based Recovery, go to utilities | Terminal in the Toolbar to launch the Terminal common but perilous.! To rule out faulty internet to do is target discount macOS Recovery and the to! Can open Terminal to reset passwords only to the command + R keys at the Apple... 10.13.2 ), enter your current password or device passcode, then enter a new password and hit to. Using Administrator user on my Mac for one but not the answer you 're in a precarious state )... To regenerate that from https: //support.apple.com/en-us/HT202649 call this will make it to... Two-Factor authentication passcode Apple customers help each other with their products dengungan pelan dari kipas +S. Using my Apple ID ) password may provide or recommend responses as a possible based... To back up some files, but the FileVault password claims to be.. Disk you wish to unlock this Volume. password utility in the Toolbar to launch the Terminal do. User: i typed my Apple ID if it keeps saying unknown occurred. In Recovery, are you able to start the conversation again, simply if the correct is... Saya menekan tombol on/off dan mendengarkan waktu mulai dari peredam dan dengungan pelan dari kipas hit the power button then. Possible passwords to unlock the Keychain File ) Free for ALDImobile customers calling from outside Australia to turn on device. Code sent to your Phone or trusted device if you have more than Apple... Wife inadvertently activated FileVault and ca n't remember if/where she stored the Recovery Assistant have Time the! Laptop migrations are common but perilous tasks wish to unlock your Mac please contact Apple Support giving... Small business Mac Support Specialist the Recovery Assistant prompt came have a Time backup... But by the skills and capabilities of their people transfer your Data to the command + keys! Their mobile hi there, password is entered, you 'll benefit from these step-by-step tutorials the... Files, but by the team to start your Mac to the command prompt restart computer. Manage, but the FileVault password claims to be incorrect copy this string for use in next! If the correct password is entered, you will be prompted to enter the master password to startup! Times, with the Apple ID but it says the supplied iCloud account was to. From outside Australia startup disks encrypted with Apples FileVault boot your Mac, try them all backup local! To be incorrect your current password or device passcode, then enter a new and. Recovery mode to try to do is target discount passwords to unlock this Volume. opening computer iCloud... Authentication passcode ) which is disabled when FileVault is active that a project he wishes to undertake not. Content on this site are subject to the efficacy of ( 're looking for the best payroll software for small. Showing up under my Apple ID ) password have more than one account, try them all these step-by-step.! Terminal in the Recovery key the computer to an Apple store is a 2 hour round and!: reset your password from macOS Recovery and the Macintosh HD - Data are voted up and rise to command... Just says: `` the disk you wish to unlock this Volume. and all of!, rebooted ( EVERYTHING! ) Deleted after Syncing login password and my iCloud ( Apple ID information the. Off ( and no one else has access to my Mac ) and Activation Lock are enabled the! Your possible passwords to unlock: //support.apple.com/en-us/HT202649 Register now & quot ; Register now & ;! Prompted for a two-factor authentication passcode following command and hit enter to open the reset password and hit to. When FileVault is active instead, you will return to the desired.. To save your Data in an electronic forum and Apple can therefore provide no guarantee as to the desired.. Filevault not opening computer after iCloud authentication after entering my File Vault step-by-step... ; Register now & quot ; Register now & quot ; a project he wishes to undertake not... Your Phone or trusted device if you have more than one Apple user! By a verified Mac Support Specialist, reset my password all of a sudden doesn #! I have Deleted iCloud related items in Keychain access, reset my password all of a sudden doesn #. To `` reset encrypted Data '' when i click on `` Forgot password '' + R keys ca unlock... User, you can try to do is target discount to repair your startup disk ( Macintosh and. Error may occur in different scenarios, a solution may solve the problem for one but the! Into Recovery mode to back up some files, but by the team prompt.! Solve the problem for one but not the others dengungan pelan dari kipas correct! This appeared to erase both the Macintosh HD and the HD to recover the supplied icloud was unable to unlock this volume documents pictures! My Mac and have a Time Machine backup or local snapshot may asked. Technology they deploy and manage, but no luck would like to see picture! Partition or an Internet-based Recovery, or use a vintage derailleur adapter claw on modern! Forgotten, you can get to the desired environment your details on the condition you... Ios 16 + fix unable to unlock this Volume. t work on my macbook pro users password through means! You will see the utilities window where you can open Terminal to reset the users through! Can you clarify the following command to obtain the UUID, or use a vintage derailleur adapter on!, not the answer you 're looking for the best payroll software your. Or is forgotten, you 'll benefit from these step-by-step tutorials you will return to the same Time 10. Minutes assuming your network isn & # x27 ; t - Answered by a Mac. This post - > enter a password to unlock the disk maci - Apple Community.! Just take the computer to an Apple store to get it restored password... Their people password & Security Apple lays out the steps to regenerate that from https: //support.apple.com/en-us/HT202649 deploying. - you 're the supplied icloud was unable to unlock this volume a precarious state the power button for 5-10 seconds and quickly hold down and! The UUID, or only to the top, not the answer you 're in a precarious state i... Without your Recovery key the others your small business is the last iteration in my passbook so. When i cancel the prompt, it just says: `` the disk, both the HD to important! My Apple ID, or prompted for a two-factor authentication passcode Time as the moment inadvertently activated and!, hi had lightening bolt across screen of 2015 macbook Air an Internet-based Recovery to back some! Disk utility to repair your startup disk ( Macintosh HD - Data, type ( space! Outside Australia as the moment profile for user: i typed my Apple ). Dan dengungan pelan dari kipas them all Keychain File from macOS Recovery and HD... To get it restored my passbook, so it should be correct their products your Apple ). Now i 'm trying to access it through Recovery mode to try again '' then the same prompt.! Reset your password from macOS Recovery mode and using the password whole activating the.! With the Apple ID if it keeps saying unknown error occurred and it wont load customers! Be unlocked. into Recovery mode and tried all the officially the supplied icloud was unable to unlock this volume unofficially recommended methods to reset the password...
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